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Frequently Asked Questions

  • What is Park Center and what types of services do you provide?
    Park Center is a community mental health agency that provides comprehensive services for people who have serious mental illness and substance use disorders and those experiencing homelessness.
  • Who is a Park Center "member"?
    People who attend Park Center's programs are called "members" instead of clients or consumers because they choose to attend our programs and work toward their own recovery.

  • How do I become a Park Center member?
    Complete this form which will be automatically sent to Park Center’s Admissions Coordinator, Lisbonne James, for review. Within 1-2 business days, our Admissions Coordinator will reach out to explain Park Center’s services and/or conduct or schedule an assessment to determine which programs will be the best fit for the potential member.

    • This process can also happen via phone by reaching out to Lisbonne James at 629-736-3061.
  • How does the medical records request process work?
    We will request the individual's psychiatric medical records from their provider, but we need a completed Release of Information (ROI) before we can request the records. We will accept a Park Center ROI or a ROI from the referring agency. 

  • How will medical information be used?
    Please read our Privacy Policy to learn how medical information may be used. 

  • How long does it take for a referral to be processed?
    After submitting a referral, it will take between 1-2 business days for our Admissions Coordinator to contact you. This does not mean you will be starting services in 1-2 business days. This means the Admissions Coordinator will confirm receipt of the form or ask for more information within 1-2 business days.

  • Do you have emergency shelters or immediate housing?

  • Does your housing have a wait list?
    Yes, all levels of housing have a wait list. This includes Supported Housing and Permanent Supportive Housing. Our wait lists fluctuate, so feel free to contact our Admissions Coordinator at 629-204-5898 or for more information.

  • How much is rent?
    Rent varies depending on the level of housing. Rent for Permanent Supportive Housing units is $300-$400 per month. Rent for Supported Housing is $500-$600 per month (cost of rent includes room and utilities).

  • Where are your properties located?
    All Park Center properties are located in Nashville, Tennessee (Davidson County).

  • Are utilities included in rent?
    Utilities are included Supported Housing, Emerging Adults housing and some Permanent Supportive Housing units.

  • What employment services does Park Center offer?
    Park Center's Supported Employment program assists members in finding competitive employment. We also provide job readiness training and on the job support to ensure job retention. Park Center is not an employment agency with jobs waiting to be filled.