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Frequently Asked Questions

  • What is Park Center and what types of services do you provide?
    Park Center is a community mental health agency that provides comprehensive services for people who have serious mental illness and substance use disorders and those experiencing homelessness.
  • Who is a Park Center "member"?
    People who attend Park Center's programs are called "members" instead of clients or consumers because they choose to attend our programs and work toward their own recovery.

  • How do I become a Park Center member?
    A Park Center referral form must be completed online and submitted to our Intake Coordinator for review and processing.

  • How does the medical records request process work?
    We will request the individual's psychiatric medical records from their provider, but we need a completed Release of Information (ROI) before we can request the records. We will accept a Park Center ROI or a ROI from the referring agency. 

  • How will medical information be used?
    Please read our Privacy Policy to learn how medical information may be used. 

  • Where can I get a Park Center referral form?
    The online referral form can be found here.

  • Can I complete the referral myself?
    Yes, you can complete the referral form yourself. However, we will need medical documentation confirming your psychiatric diagnosis. Please complete our Release of Information form and upload it to page 4 of the referral form. This enables us to obtain your medical records from your mental health provider. 

  • How long does it take for a referral to be processed?
    Referral forms are processed within 1-2 business days. This does not mean you will be starting services in 1-2 business days. This means the Intake Coordinator will confirm receipt of the referral form or ask for more information within 1-2 business days.

  • Do you have emergency shelters or immediate housing?

  • Does your housing have a wait list?
    Yes, all levels of housing have a wait list. This includes Supported Residential and Independent Residential. Our wait lists fluctuate, so feel free to contact our Intake Coordinator at 615-242-3576 ext. 141 or for more information.

  • How much is rent?
    Rent varies depending on the level of housing. Rent for Independent Residential units is $300-$400 per month. Rent for Supported Residential is $500 per month (includes food & utilities).

  • Where are your properties located?
    All Park Center properties are located in Nashville, Tennessee (Davidson County).

  • Are utilities included in rent?
    Utilities are included Supported Residential, Emerging Adults housing and some Independent Residential units.

  • What employment services does Park Center offer?
    Park Center's Supported Employment program assists members in finding competitive employment. We also provide job readiness training and on the job support to ensure job retention. Park Center is not an employment agency with jobs waiting to be filled.